Communicating Effectively

In this case of communication; there is one message conveyed in three forms. The intent of the message is to relay the importance of the data that Jane needs to receive. If she doesn’t receive the data soon she will miss her deadline for her report. She wants to make sure Mark understands his report is important because of the data it contains. She expresses her desire for the data over his report. The e-mail states a business position and the importance of the data that Mark has in his possession to the report that Jane needs to develop. However, if Mark is that busy he could easily misunderstand the message because it is only words that he sees. When Jane states that he could just send her the data, his report is no longer important. So the construction of the e-mail becomes very important.

In relaying the message through a voice mail, Jane expresses the importance of the data she is waiting to receive, through the tone of her voice. She isn’t being unforgiving but she is conveying the severity of the data she is requesting. Here the statement I need an ETA is more pronounced than the e-mail. Hearing ETA in the tone she used lets you know this is important to her. Here she is truly letting Mark know that is actions are important toward the completion of her report. In this message she seems to express the point better through her tone of importance.

Face to face the message is seen and heard. You are reading the expression on her face as well as interpret her body movement and gestures. The tone of her voice seems to be softer that the voice message. She still states the desire and importance of the data she is requesting for her report. However, there seems to be a plea for help that I didn’t see in the other forms of communication. Although the tone is lighter than the voice message she is making request but almost too soft. You want to keep your business atmosphere business like and to the point.

Though this is the same message, the methods of communication and the quality of the communication, determine the outcome of the message conveyed to the receiver. I personally preferred the voice message; it stated the importance of the data in tone that kept it business.

there is one message conveyed in three forms. The intent of the message is to relay the importance of the data that Jane needs to receive. If she doesn’t receive the data soon she will miss her deadline for her report. She wants to make sure Mark understands his report is important because of the data it contains. She expresses her desire for the data over his report. The e-mail states a business position and the importance of the data that Mark has in his possession to the report that Jane needs to develop. However, if Mark is that busy he could easily misunderstand the message because it is only words that he sees. When Jane states that he could just send her the data, his report is no longer important. So the construction of the e-mail becomes very important.

In relaying the message through a voice mail, Jane expresses the importance of the data she is waiting to receive, through the tone of her voice. She isn’t being unforgiving but she is conveying the severity of the data she is requesting. Here the statement I need an ETA is more pronounced than the e-mail. Hearing ETA in the tone she used lets you know this is important to her. Here she is truly letting Mark know that is actions are important toward the completion of her report. In this message she seems to express the point better through her tone of importance.

Face to face the message is seen and heard. You are reading the expression on her face as well as interpret her body movement and gestures. The tone of her voice seems to be softer that the voice message. She still states the desire and importance of the data she is requesting for her report. However, there seems to be a plea for help that I didn’t see in the other forms of communication. Although the tone is lighter than the voice message she is making request but almost too soft. You want to keep your business atmosphere business like and to the point.

Though this is the same message, the methods of communication and the quality of the communication, determine the outcome of the message conveyed to the receiver. I personally preferred the voice message; it stated the importance of the data in tone that kept it business.